8upb Privacy Policy — How Your Information Is Protected

Under 8upb's Privacy Policy, we only collect information that is genuinely necessary to provide our services, maintain security, and meet legal obligations. We do not want — and do not collect — any personal data beyond what is required.

When you register, deposit, withdraw, or contact support on 8upb, various types of information are collected — either automatically or directly from you. Full details are provided in the table below.

8upb uses your data only for specific, legitimate purposes. No personal information is shared with third parties for advertising or marketing in violation of our Privacy Policy. The main reasons we use your data are outlined below.

• Creating and managing your account and verifying your identity.
• Processing deposits and withdrawals securely.
• Preventing fraud, money laundering, and other illegal activities.
• Improving customer service and assisting with support.
• Sending promotional and bonus offers — but only with your consent.
• System security monitoring and technical troubleshooting.
• Meeting legal and regulatory obligations.

The most important aspect of 8upb's Privacy Policy is this — your personal data is never sold. However, sharing data with third parties may be necessary in certain limited circumstances.

• Payment Providers: Limited data is shared with mobile banking services such as bKash, Nagad, and Rocket to process transactions.
• Legal Authorities: Disclosing information in response to a valid court order or official government request is a legal requirement.
• Technology Service Providers: Server and cloud hosting providers are granted limited data access under contractual agreement.
• Fraud Prevention: Encrypted data may be shared with specialist partners to help detect fraudulent activity.

8upb uses cookies and similar technologies on its website, primarily to maintain site functionality and improve your experience. Cookies cannot read or modify any personal files on your device.

• Essential Cookies: Essential for maintaining login sessions and security — these cannot be disabled.
• Performance Cookies: Analyses which pages on the site are most visited — does not identify you personally.
• Preference Cookies: Remembers your language and site preferences so you don't have to set them every time.
• Marketing Cookies: 8upb uses this on a limited basis — and you can opt out at any time.

8upb does not keep your data indefinitely. Under our Privacy Policy, each type of information is deleted or anonymized after a defined retention period.

• Transaction history is generally retained for up to 5 years after account closure, as required by law.
• Securely deleted after KYC document verification is complete.
• Support chat records are automatically archived 90 days after a case is resolved.
• Data from inactive accounts is reviewed after 2 years before a decision is made.
• Certain data may need to be retained for a longer period for legal purposes.

8upb's Privacy Policy places the highest importance on user rights. You have full control over your own personal information.

• Right to Know: You can request to know what personal information 8upb holds about you.
• Right to Rectification: You may request that any incorrect or outdated information be updated.
• Right to Erasure: Under certain conditions, you may request that your data be deleted.
• Right to Restrict Processing: In certain specific cases, you may request that the use of your data be restricted.
• Right to Opt Out: You can opt out of marketing communications at any time.
• Right to Lodge a Complaint: If you have any concerns about data security, you can raise a complaint with our support team.

8upb's services are strictly for users aged 18 and above. No one under 18 is permitted to use 8upb, and no data is collected from minors.

• Age is verified during registration, and additional documents may be requested in cases where there is any doubt.
• If a minor has accidentally created an account, a guardian can contact support to have it closed and all associated data deleted.
• Protecting the privacy of children and minors is a top priority for 8upb.

8upb uses industry-standard technology and practices to protect your data. Our Privacy Policy is not just words on paper — it is actively enforced.

• SSL/TLS Encryption: All pages and transactions on the site are secured with 256-bit SSL.
• Two-Factor Authentication (2FA): Keep OTP verification active on your account for added security.
• Firewall & Intrusion Detection: Round-the-clock security monitoring is active on all servers.
• Regular Security Audits: Our systems are regularly audited for vulnerabilities by third-party security experts.
• Data Backup: Encrypted backups are stored in secure locations.

8upb may update this Privacy Policy from time to time. For significant changes, you will be notified in advance via your registered email or SMS. Minor changes may not always trigger a notification, so it is a good habit to check this page regularly.

• The date of any policy change will always be shown at the top of the page.
• Continued use of 8upb after an updated policy is published will be considered acceptance of the new terms.
• If you do not agree to the updated policy, you may request account closure by contacting support.

For any questions, requests, or complaints regarding the Privacy Policy, 8upb's support team is available 24/7, every day of the week. We believe transparency and accountability are the foundation of trust.

• Chat with us directly via Live Chat — the fastest way to get a response.
• Send us a detailed email — you will receive a response within 7 business days.
• Including your account ID and a description of the issue helps us resolve complaints faster.